Many individuals who start using their first web hosting account, or switch companies, frequently have questions in regard to how specific tasks are performed or experience obstacles when setting up different things such as emails, site settings, and so on. That’s the reason why, lots of web hosting companies have compiled documentation with the most common questions and problems so as to help their customers receive info swiftly and seamlessly. Consequently, the technical support team representatives can focus on actual problems that some clients may be experiencing, since the solution for the minor things will be available on the Internet and customers will be able to solve them without contacting the help desk support staff. Having elaborate documentation is very important, particularly for new customers without any previous experience whatsoever, since the hosting service involves a ton of functions and many people can become perplexed about what action to take. A good information repository can both help you do the procedures that you need and learn how the hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages include an extensive knowledge base where you can find info about all the issues that you might face and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send email messages, for instance. We’ve done our very best to be as comprehensive as possible and to cover all the available options in order to save you time and energy and to offer you different solutions for each single problem. The knowledge base includes informational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you want to check the complete article list, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include a comprehensive online article archive where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we have collected from our clients over the years and, as a consequence, our articles touch on specific problems that you may encounter and suggest the easiest way to fix them, for instance receiving a 500 Internal Server Error message or being unable to send email messages from your personal computer even though you have the correct SMTP settings. The articles are available in each single Control Panel section and you can browse them whenever you wish. They can help you increase your knowledge not only about our services, but also about the web hosting realm as a whole, as they feature detailed guides and general info such as what cron jobs or file permissions are.