1 hour ticket response
We are focused on supplying a prompt and proper response to every technical support ticket sent by a client. Our trained customer support team members will examine your request and will offer you the best option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average response time has proven to be 20 minutes.
An Exceptional Help Desk Support Service
We have a team of web hosting support technicians who will be happy to answer all your requests anytime you need assistance. The vast majority of our client care staff representatives have many years of experience in the cloud website hosting arena, so you can always rely on quick and exhaustive answers to your requests.
A User–Friendly Help Section
In the Site Control Panel you can find an intuitive Help section where you can get quick hints on how to use our web hosting services. You can find the answers to your questions in the F.A.Q. database, find more hints in the web hosting account administration articles or check out the step–by–step video tutorials.